Got a question about the Rug & Upholstery Cleaning services offered by Garner’s? Check out some of these Frequently Asked Questions for your answer! Still have a question? Feel free to give us a call at (860) 646-5630
Yes, please call or use our contact form to receive a Free Quote/Estimate for your cleaning needs. Most quotes can be done over the phone upon receiving project details from the customer.
The distance we’re willing to travel is based on the size of the job. Additional rates my apply for long distance jobs.
The water being used during the cleaning process is over 200 degrees which penetrates deep into the carpet and upholstery fibers. The hot water, combined with our cleaning shampoos, kills about 90% of Germs and Bacteria and will remove dirt, stains and spots.
Yes, however there is an addition fee for deodorizing.
We do use an Antimicrobial Enzyme for difficult Pet Odors and those alike. But there is no guarantee we can remove the odor based on time, frequency of issues and other factors. Urine is Toxic which can often permanently remove color from carpets, furniture fabric and can cause mold if left untreated.
Normal drying time for Carpets and Upholstery is usually between 4-6 hours, certain variables may affect this time like the weather outside and conditions inside.
Customers can stay home during the cleaning process or arrange for me to service your property while you’re away. As always, security for the belongings and property is paramount.
We’re always willing to assist (within reason) to shuffle around small items but larger items will need to be moved by the customer before we arrive.
No, our vehicles are completely self-contained providing us both Water and Power.
There is not a clear cut answer to this question, please call us to discuss your job and we can provide and accurate job completion time.
No, we do not – we only offer our cleaning services, not selling products.
We don’t use any solvents, all of our solutions are shampoo based and not harmful.
We clean a wide array of carpet and upholstery styles and fabrics. With upholstery, we do not clean Hattian cotton. We also do not clean leather.
The truckmount cleaning system limits me to roughly 200 feet, I must be able to access your carpet/upholstery within that hose length.